I am so grateful for the compassion and responsive care that Anne provided my mother who suffered a hip fracture and underwent hip replacement surgery. My mother is 93 years old and is not a native English speaker. During her hospitalization, she experienced post-surgical delirium, which must have made her post-surgery care extremely challenging. Anne’s patience and reassurance calmed my mother and supported her recovery. Anne’s effectiveness and kindness also made me feel confident that my mother was in good hands.