Areli Hobbs, RN

My mother was brought into Kaweah Health after she sustained a fall and subarachnoid hemorrhage/subdural hematoma. While there were some challenging events and advocating for her care that took place, Areli was the bright spot of her stay.

I think the biggest asset she possessed was her taking the time to really listen to my mom (patient) as well as my father and myself. She took the time to understand that my mom was not at her baseline physically or mentally and escalated her concerns appropriately so that my mother could be properly treated.

She explained, without prompting, the medications she was delivering, what assessments she was doing, and the results of tests and labs. She was attentive, coming to the room to check on all of us, not just when called.

She went out of her way to locate a gait belt, walker, and recliner so that my mom could get out of bed, not only testing her vitals, but her balance and cognition in navigating her surroundings, ensuring the discharge home was going to be safe.

After the first day with Areli, we were told my mom was possibly going to be transferred to another floor. My dad expressed to me his hope that she was not transferred, as he felt as if my mom was safe and well cared for under Areli.

I understand the challenges with length of stay and the demands put on the nursing team at acute care facilities, but Areli never made us feel as if she was too busy. I am sure she was juggling several other patients and families, but she never made us see that.

She was attentive, empathetic, knowledgeable, kind, and advocated for the well-being and safe discharge of my mom.

Not only is she well deserving of a DAISY Award, but she is also the kind of person I would appreciate working with and representing healthcare.