March 2024
Arlyn
San Juan
,
BSN, RN
pediatric peritoneal dialysis
King Fahd Hospital of the University (KFHU)
Al Khobar
,
Eastern Province
Saudi Arabia
She responded to the situation with cooperation and a compassionate manner
My daughter's automated peritoneal dialysis machine was alarming loudly and suddenly stopped working. I quickly contacted Nurse Arlyn and woke her up from her sleep. She responded to the situation with cooperation and a compassionate manner, providing guidance and support step by step until the machine started working again. This situation repeated itself several times with the nurse, and each time, she responded with a human touch, offering reassurance and ensuring that both the patient and I felt supported throughout the process.