Arlyn San Juan, BSN, RN

My daughter's automated peritoneal dialysis machine was alarming loudly and suddenly stopped working. I quickly contacted Nurse Arlyn and woke her up from her sleep. She responded to the situation with cooperation and a compassionate manner, providing guidance and support step by step until the machine started working again. This situation repeated itself several times with the nurse, and each time, she responded with a human touch, offering reassurance and ensuring that both the patient and I felt supported throughout the process.