What a bright light Ashley is! Even though she had many other clients, Ashley made my dad (87) feel comfortable. She was quickly accessible and always fresh and friendly with answers to our inquiries. "Inquiring minds want to know!" Speaking of answers, she always answered my Dad's repeated questions. Due to his Alzheimer's, my Dad asked the same questions over and over and over, but each time Ashley would respond with a smile as if it was the first time she answered him, although it was the 15th! She also made "light" of his attempts at escape with jokes and amusing quips rescuing what could be a tense situation and transforming it into a shared smile with my Dad. Ashley also listened to extra maintenance - instructions about hearing aids, "pants“, and other concerns - listening with empathy and love as if a family member. Thank you for great staff!