Ashley's warm, caring personality immediately made me feel a connection with her. I suffered a fall that fractured my pelvis and found myself a patient in a hospital for the first time in my adult life. I was in pain, worried, unsure of what to expect and full of questions. Her positive attitude cheered me and made the days she was on duty easier for me. She found out my husband was also a patient here and took the time to find out how he was doing to lessen my worry. Ashley was able to make me feel like a person and not an injured body in a bed.