There was a patient who was at TCMH for two months. This patient's granddaughter described Baily Walker as amazing. The granddaughter said, "Someone in our family stayed with my grandpa 24/7 while he was hospitalized. We always found Bailey to be willing to listen to us or to answer any questions, and she was personable and compassionate at all times." The granddaughter also explained that her grandpa had his 97th birthday inside the hospital, and Bailey brought him a cupcake and arranged for Happy Birthday to be sung at his bedside.