Beneth was the nurse looking after my husband following prostate removal in February. During his time on ward 7B North, all of the staff were kind and caring but Beneth stood out for her kind and compassionate care: Following a very uncomfortable and painful night, Beneth kindly stepped in when the bed manager asked that my husband be moved to the treatment centre, advocating for him, explaining to her colleagues that it would be detrimental to his recovery. Her care was outstanding, going over and above her role, with all of the patients in the bay my husband was in, going to great lengths to understand patient needs.

The patient next to my husband was rude and aggressive to her; however, she remained very patient, repeatedly explaining in a kind way what was happening. She calmed the patient, showing empathy and understanding of her needs, and she was then apologetic and grateful. The patient turned out to be deaf; her approach created a safe, calming space, respecting her and ensuring her needs were met. Beneth’s kind, compassionate manner meant that I felt confident that my husband was receiving outstanding care, making it easier to leave him each night.

Before he was discharged, she patiently went through everything I needed to do for my husband at home, demonstrating how to do the blood thinning injection the first day and allowing me to do it for him on the second day, under her careful instruction. She showed me how to change both day and night bag and advised on washing/showering. I am grateful to Beneth for going the extra mile and ensuring my husband’s care in hospital and on discharge was the best it could be. Beneth deserves recognition for truly demonstrating every aspect of the DAISY Award. We are very grateful to her!