My husband is a cancer patient admitted to the hospital due to dehydration and malnutrition. The complications he experiences are both painful and frightening. We were admitted for 8 days treating the above along with pneumonia, a nose tube, pick line, and compromised kidney with a drain tube. Ben was nearly always his day nurse. There was so much for him to do and every time he came in he had to put on a gown, wear a face mask and gloves - yet did not hesitate to do that to enter the room and deal with all the above including a disgusting commode.
Ben's attitude was attentive, professional, knowledgeable, compassionate, and by the book. He practices caution and was very methodical and thorough in his care. He always explained what he was doing, why and quickly answered questions and concerns. He stayed on top of potential problems and makes the spouse aware of things he is looking for so it can be watched by them as well. He calls the doctor quickly for orders and reports what he thinks they want us to know right away. He is confident and promotes confidence in the patient and spouse. He is reassuring and finds answers to questions he doesn't immediately know already.
He had a lot on his schedule to do with my husband and still had other patients. He kept up and cheerfully did some of the most unpleasant tasks. He stayed on top of things and was respectful, patient, and polite. He made a nightmare situation for us a lot more tolerable. I always knew my husband would get the best care with Ben and that helped me immensely. I've experienced 6 different hospitals, so I've seen a lot of caretakers, nurses, CNAs, and doctors, so I do not praise Ben lightly. He was the nurse we needed and was there when needed.
I am so thankful for the job he does which is so taxing yet he keeps on going and is cheer. He goes one step further and he should be recognized!