I wanted to formally recognize Bethany Jones. Our family had been so careful to protect my mom and found ourselves reeling over her diagnosis. By mid-morning on day two, the doctor called to tell me that my mom was not going to survive and that my brother and I had permission to see her as she may not survive the day. He said we needed to consider transitioning my mom to comfort measures only.
I was stunned hearing those words. How could this happen? Why weren't these medicines that I had heard so much about working for my mom? After meeting with palliative care, my mom was transitioned to comfort measures only on day three. On the morning of day five, I called to check on my mom. I spoke with my mom's nurse, Bethany. I was still an emotional wreck from the previous day's visit and was explaining the situation to Bethany. On day four I had a very difficult time watching my mom and was worried that she was suffering.
I am sure Bethany had a hard time understanding me on the phone as I was crying uncontrollably. She was so patient. I told her that I wasn't sure I could face that again but I didn't want my mom to be alone. She continued and told me my mom was much more comfortable. Bethany shared that she knew how difficult it was. She said she would go in and sit with my mom and talk to her so she would not be alone. She then suggested I come to the hospital and make the decision after I got there as to whether I would go into my mom's room. She said if I decide to go into the room, my mother would appear peaceful. She wanted me to be prepared but also know that she would be there to provide whatever support I needed.
It took me a few minutes to collect myself and be able to drive. I took Bethany’s advice and went to the hospital. I had just pulled into the parking space and my phone rang. It was Bethany. My mom had just passed. My emotions were out of control. Then she asked me if I was alone, and I said yes. She said to go to the Emergency Room entrance and she would be right down. She walked out the door and just hugged me. She told me she was with my mom and talked to her about her legacy and told my mom she was going to be in a more beautiful place and that her children would miss her but be okay.
Who does that when you are dealing with so much death and family grief? And who hugs someone you have never met during this crazy time when we are not supposed to hug? An amazing nurse does. This is a situation where the two words “thank you” do not seem like enough, but I hope they are. I will be forever grateful for what Bethany did for my mom and me that morning. She has certainly represented the mission "to provide high-quality, compassionate care to all we serve."
Thank you Bethany.