Betsy was recognized for consistently exemplifying the kind of nurse that our patients, their families and our staff recognize as an outstanding role model. Here are quotes from nominations submitted by Betsy's peers and co-workers:
"There are no uncertain situations because every situation she handles well and with the best care imaginable. Betsy always goes above and beyond what a person should do for each and every patient."
"We had an older patient come in by ambulance. Betsy found out it was his birthday. She got him a piece of cheesecake from the kitchen and sang "Happy Birthday" to him. Stays professional and upbeat no matter what is going on."
"Anyone could tell you that Betsy always, in any circumstance, shows the highest level of professionalism and the deepest level of compassion to patients, patients' families and staff alike. She definitely is dedicated to her profession and her love for people shines forth. She deserves this award and so much more. She is excellent!"
"During many situations, Betsy has been very compassionate and professional. She is always very helpful and friendly. She makes everyone around her, other employees and patients, feel at ease. She is very sure of herself."
"I have observed many times (as a valet) her total care and concern for visitors and patients. At times we had visitors and patients upset sitting in the waiting room. Betsy will sit with them and defuse their anger with a patient, calm demeanor. She calms patients by her soothing words of comfort. She never gets upset and is a model of good patient relations."
You can view a photo slideshow of Betsy's award presentation at www.hanoverhospital.org/providers/daisy-honorees/betsy_miller_9.aspx