I had emergency surgery in September and woke up with not only an incision but an Ileostomy. Neither I was mentally nor physically prepared for. In the hospital, I heard I was going to meet the ostomy nurse. Bonnie came in and instantly made me feel better about all the new changes going on with my body. She helped me learn how to change my ostomy bag and was so patient while she taught me (and my mother who was helping with my recovery) and she never made me feel like I couldn’t do it. She encouraged us every step of the way with positive words and always made sure we understood everything. All the nurses and aides told me she was amazing and that I would love her. Lowell General is lucky to have a nurse like her, she really is one of a kind. Honestly, I am lucky to have been one of her patients, her kindness will stay with me forever. I am eternally grateful that Bonnie was my nurse. The world needs more Bonnies in it.