I found Brandy to be a very warm caring person. We found out while talking that her grandfather and I had Parkinson's in common. She understood how important it is to take your medications at the same time every day. If I don't it can cause uncontrolled movements. I had talked to all the correct people and was unable to get the meds changed to match my current schedule. But she made sure to make it happen. This really helped me! I was impressed with this willing nurse who took the time from her busy day to make the request and then to follow up on it. I always enjoyed talking with her when she was taking care of me!