We are extremely pleased with the top-notch care I received from Brian there in the ICU unit after my open-heart surgery. His professionalism and commitment to providing excellent nursing care are greatly appreciated and truly made a difference for me in my recovery. His cheerful demeanor was comforting for me and my family, and he was very respectful when addressing some of our questions and concerns. I felt that [Brian] genuinely cared not only for my well-being but also for that of my family. Many thanks!!