The daughter of a patient was grateful for the way Brian compassionately cared for her mother, holding her mother’s hand, encouraging her, and telling her how well she was doing even when she was still unresponsive. Brian also took care of the family, greeting them by name and taking time to explain the medications he was administering. “He never made it seem like we were asking too many questions or taking up too much of his time,” the daughter wrote. “Brian is the definition of extraordinary.”