June 2020 Honoree

brittany benton, BSN, RN

  • General Surgery
  • Banner Desert Medical Center
  • Mesa
    ,
    AZ
    ,
    United States
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I was admitted to the Banner Desert Medical Center for the treatment of a case of cellulitis in my left foot. After the initial intake process in the emergency room, I was assigned to General Surgery B3. I stayed in that unit until my discharge seven days later. In addition to the cellulitis, I have long term conditions which include spinal stenosis, scoliosis, and advanced arthritis in the neck.
Sleeping in a strange bed without the adaptive pillow necessary to support my neck, I awoke after my first night with a migraine headache. The headache continued to increase during the day until such a time as I felt I needed to ask for assistance from my nurse Brittany and her aide. At this time, I was vomiting violently, was sick to my stomach, and was experiencing vertigo. Without a doubt, this was the worse migraine headache I have ever had.
Brittany stepped in and took control of the situation. She initiated contact with the admitting doctor. Acting as a team, they made sure that I received pain medication, medication to address the vertigo and stomach distress, and a CAT scan to ensure that I was not experiencing a more serious problem. In addition, Brittany assisted me in reaching out to my wife to bring both a TENS unit and adaptive pillow to assist in my recovery from this incident. After approximately two hours, the headache lessened, and I was left exhausted both physically and emotionally. Having had nothing to eat all day, Brittany saw to it that I had saltine crackers and juice to assist in the recovery process.
Throughout the rest of their shifts, Brittany and her aide checked on me to ensure that I was still okay. At the end of her shift, Brittany communicated with the oncoming staff to ensure that they understood what had transpired during the day.
I was impressed with Brittany's leadership in this situation and how she combined medical competence with a human touch. She facilitated seamless care during this period which enabled me to overcome the headache.
I found that all of the nurses and nurses' aides in General Surgery B3 were amazing! I could not have asked for better treatment during my stay. However, I will always be indebted to Brittany for getting me through one of the bleakest and scariest times in my life.

Thank you, Brittany, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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