The extremely claustrophobic patient was scheduled for an MRI. Bev Guthrie had proactively called the doctor for an IV medication to calm the patient enough to complete the procedure. Upon returning to the floor, Bev orchestrated a cheering team to congratulate the patient on completing the test.

When Brittany Patrias took over care and came in to do her initial assessment, she became concerned about the patient being so sedated and made an excellent decision to hold sedation, frequently checking the patient until everything returned to normal.

The patient said, "These two RNs treated me with the utmost care and demonstrated that excellence is a priority to them. It was an honor to have them as my RNs."