February 2023
Brooke
Menzato
,
RN
NSCC
Ochsner Medical Center- Main Campus New Orleans
New Orleans
,
LA
United States

 

 

 

Her calming presence, words of encouragement, and soft voice were what helped me get through this experience.
I have never had a health problem like the one I am currently being treated for and it has been extremely hard on me mentally. When I was admitted to the hospital, I knew that I would be bedridden for a least a week. This took away my independence and made me very embarrassed. The first day that Brooke helped me with a bath, it gave me a lot of anxiety and embarrassment. Brooke talked to me through the entire thing. She found conversation topics that took my mind off the bath. She made me feel comfortable. Which I thought was not possible. There were times that I would get upset because I was not able to get out of bed to use the bathroom. She would talk me through it and make me not feel as uncomfortable. I think she went above and beyond her job to make me feel and know that I had nothing to be embarrassed about and there was no reason to be uncomfortable. For my bath, instead of using the no-rinse soap, she found smell-good soap from bath and body works. I told her to not worry about it. She promised some smell-good soap and a warm bath would put me in a better mood and overall make me feel better. She was right. I felt pampered instead of a hospital sponge bath making sure I didn’t feel uncomfortable during the bath was also her top priority. Our conversation kept me laughing and engaging in the conversation, so I didn’t feel on display. I cannot express the amount of stress and anxiety she took away from me every time she gave me a bath, or I had to use the bedpan. When I would get upset other times and start crying because all of this was really starting to get to me, she would come in and start another conversation that would get us both laughing, and I would forget that I was upset. Her calming presence, words of encouragement, and soft voice were what helped me get through this experience. There is no way for me to thank her enough for making one of the hardest times in my life slightly enjoyable. I never imagined that I would've received the care that she provided. It was above and beyond. I greatly appreciate how she made me feel and her words of encouragement. It meant the world to me that during this time a stranger went out of her way to make sure I felt like I had nothing to worry about.