April 2021 Honoree

cailin mccrossen, BSN, RNC-MNN, CBC

  • Mother Baby Unit
  • Pennsylvania Hospital
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Cailin was nominated for the DAISY Award by her patient's husband. Her acts of compassion, kindness, and sincerity truly impacted this family and the patient's plan of care:
C-section was never part of our birth plan, with a high-risk pregnancy, we still wanted to go natural. Well, life doesn't always go as planned but having Cailin transition from surgery to daily routine was a Godsend. Cailin added that human touch, that je-ne-sais-quoi that makes me believe in healthcare and not 'sick care' helping relieve her [the patient's] anxiety and fear of shame for accepting help. Cailin is a modern-day Florence Nightingale.

Thank you, Cailin, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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