September 2023 Honoree
Carmela Encina, RN
While rounding this week, a patient wanted to recognize Carmela for her patience in assisting him with some challenging insurance issues. "She sat with me on the phone with the VA Service Center for over 30 minutes and kept me informed daily of the progress. I deeply appreciate her assistance and patience in this very difficult process. I have never been hospitalized before and was very unprepared. Carmela took my stress away." Thank you.
Thank you, Carmela, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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