Her efforts to promote and restore the health of individuals or the community. She delivers competent and compassionate care and shares skills and knowledge with colleagues and students. Over the last five years, I have had the pleasure of supervising Carol and witnessing these characteristics, amongst various other skills. Carol has promoted and restored the health of individuals in the mental health community over the last several years. Carol consistently assists in reducing aggression and promoting safety through careful observations, client and caregiver engagement, promoting emotional regulation, and regulating skills with out-patient services. Carol also builds therapeutic connections to promote well-being or ameliorate emotional distress with clients by utilizing personal lived experiences. Carol has shown competent and compassionate care by providing psychoeducation interventions that allow clients to manage symptoms and medications to achieve optimal outcomes for clients and caregivers. Finally, Carol has been a part of quality committees that are geared toward improving client outcomes and mental health nursing skills. Examples of the quality projects that Carol has been a part of are improving narrative notes, timely injections, and determining best assessments. With these skills, Carol lives and works the mission of the VNA.

Patient Story- a patient who has Parkinson’s disease with Dementia/Mood Disorder. "She presented herself with great knowledge of the disease and how it affects the brain. At the time she came on board, the patient was having major delusions/hallucinations lasting most of the day. She did all of the contacting of physicians to get her on some mental health medication to help with the delusions. She did not sleep at night, so she gave goals for sleeping, and the medication given was to help with sleep as well. She monitored the efficacy of the medication and helped with the changes in dosage until my sister was stable. She fell a couple of times as well, and she got therapy involved in her episode as well. Carol was kind and patient, and she continued to teach & give ideas to use for my sister. We felt blessed to have her and her knowledge to help my sister. She is a patient advocate and does everything she can for her patients."