We heard from the family of R that Carol was very caring and supportive of his parents. R has been admitted multiple times this past year and his mother K says Carol was one of the best nurses they had. She gave them parking and meal tickets which really helps. One of R's parents always needs to be with him and it may not seem like a big deal to receive a parking and meal discount, but that act of kindness means so much. Having a compassionate nurse like Carol helped the P’s deal with R's reoccurring medical problems. The friends and family of Richard know how special he is and appreciate those who help him get through the rough times.