Chanel has been my mom’s nurse for several days this past week at Mercy Folsom. She has always been caring, compassionate, friendly, knowledgeable, and helpful to my mom and I. She never not listened to my concerns and helped me take care of any issues we had – even if she was not my mom’s nurse that day. She made a crummy situation positive, and I was happy she was there today when my mom improved a lot!