Charlee was my post-op nurse and to say we were impressed with her care would be an understatement. She was kind, gentle, and knowledgeable in helping to address my high levels of pain coming out of surgery. She talked to me the whole time even though I could not respond, and made quick decisions that will have a long-lasting positive impact. She never hesitated in making decisions and calling for backup, like when she conferred with the physicians on my oxygen levels, and the next thing I and my family knew, the Respiratory Team was coming in and my surgeon was on the phone with her. She spoke to him on the phone with high levels of professionalism and I believe she truly had my best health and interests at the forefront and advocated for my care and comfort.

Charlee addressed my family members in the room with just as much care and professionalism, explaining to me and them what she was doing and why at every step. She also took time to explain to my family members throughout the afternoon and evening what to expect during those first few hours and assured them I would be infinitely better the following morning. She was right. I believe her care had a tremendous impact on my ability to be up in a chair and talking when my family came in the very next morning.

Thank you, Charlee, for committing your career to serving patients like me when they are potentially at their worst and doing so in a way that truly makes a difference.