When my son was admitted with psychosis, Charlene went above and beyond in the compassion she showed him and me. When others around him were scared and/or judgmental, she responded to him as a very sick child. At the time, my son had a respiratory infection and was very congested. Because of his psychosis, he ended up covering Charlene in his mucus. I cannot imagine anything more repulsive, but Charlene took it in her stride and continued to care for him as she would any poorly child. My son remains in the hospital 8 days after our encounter with Charlene and we have experienced care from indifferent to outstanding, but Charlene touched my heart and I will be forever grateful to her for seeing my beloved son behind the bizarre and frightening behavior