My elderly husband was hospitalized with chronic kidney failure and heart failure. His sister and brother had flown in from Georgia to be with us. Chloe entered the room with cheer and concern. That night she never ever lost momentum moving at an astounding pace and responding with promptness and patience to my husband's many needs and requests. She was hospitable always, confidently competent, and thorough taking extra steps to ensure my husband received quality healthcare. My husband's family is African American, elderly, and from the deep South. On the surface, Chloe is the polar opposite--a young white woman. However, that night she became part of our family cheering with us as my husband's condition stabilized and even stopping in mid-work to respectfully utter an "amen" at the end of a prayer. Chloe literally did everything right from responsiveness to respect; from competence to cheer. Continue success!