"It was if an Angel was caring for my Mother and telling me . . .breathe it is going to be OK!"
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Collette is a very caring and compassionate. Collette has been described by her Manager as, "a patient advocate and very patient focused, she a team player, an overall good person, and we can always count on her to be here when scheduled". She went on to say "Collette is recognized by patients at least once a month. She is an amazing nurse".
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"She made me feel very safe and secure when I was crying in pain. She explained everything clearly to me, and calmed me down. She made me feel like a family member."
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"Collette took care of my Mother, an Alzheimer patient, for three days, which was not an easy task. She took it upon herself to find out about our family with a genuine interest and as a result she was able to redirect my mother when she was having negative thoughts, and within minutes my mother had a smile on her face and was interacting in conversation with Collette. I felt blessed in the middle of such an overwhelming experience for me. It was as if an Angel was caring for my Mother and telling me "breathe it is going to be OK". Nursing is her true calling. She is professional, pleasant, presentable, enjoyable, loving, communicative, easy to work with, and a wonderful human being."
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Collette is an exceptional Registered Nurse that truly embraces the Kaiser Permanente Nursing Values. She is Professional, provides Excellent and Compassionate Care, with Integrity, always utilizing Teamwork and keeps the Patient and Family in the Center of everything she does.
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Collette has received this award two other times. As Collette stated today "the third time is a charm and a blessing. I am honored to receive this award".