Courtney Caplinger
February 2023
Courtney
Caplinger
,
BSN, RN
Same Day Surgery
Meritus Medical Center
Hagerstown
,
MD
United States

 

 

 

Courtney, you were so kind, sweet, caring, and extremely patient with my son.

My 11-year-old son came into SDS for dental surgery. He has severe ADHD and autism. That morning his emotions were through the roof. He wasn't talking much or making any eye contact. Courtney came into our room to ask if she could start an IV. I told her he would never let her. Once his doctor had to chase him around to try to administer a shot.

Courtney started to talk to my son with lots of compassion. She explained to him what she was going to do with step-by-step details. She then asked permission to begin. I couldn't believe it but my son let her start his IV! She then brought over a stuffed dinosaur that had a mask and IV tape around it's arm just like my son. Courtney, you were so kind, sweet, caring and extremely patient with my son. I'm not sure how you convinced hin to let you do something he has never let another medical person do ever. In our eyes, you have super-human powers, and shine a bright ray of sunshine! We will forever be grateful for you and can't thank you enough. We feel you go above and beyond and deserve to be recognized by the DAISY Award! Thanks again.

P.S. My son still has his dino on his bed.