Over the years, I've had the privilege of working closely with Courtney in the Emergency Department. Simply put, Courtney is an exceptional leader who makes a lasting, positive impact on her team, her patients, and the department as a whole. Courtney has created an environment where trust, compassion, and mutual respect thrive. She has a very natural gift of making everyone feel safe and supported, whether we're tackling tough patient cases, addressing challenges among staff, working on bigger-picture department goals, or strengthening multidisciplinary collaboration.

Courtney is always accessible, day and night, and genuinely listens to her team, consistently ensuring that all voices are heard, fostering an atmosphere of inclusivity and unity. She makes sure we know our concerns matter. Professional development is a cornerstone of Courtney's leadership. She has excelled at implementing educational opportunities that meet the needs of team members at all levels, encouraging ongoing learning and growth, and broadening and improving their clinical and professional skills. Courtney creates a culture where it's okay to make mistakes and learn from them.

Thanks to her guidance over the years, our team consistently delivers better care and grows stronger together. She constantly advocates for us, encourages critical thinking, and helps us problem-solve in ways that strengthen the entire department. Moreover, Courtney's compassion is evident in everything she does. Her focus on fostering resilience and teamwork ensures that staff members feel recognized and appreciated for their hard work and dedication. This culture of compassion translates directly into the exceptional care provided to our patients and their families. In short, Courtney is a leader who inspires trust, cultivates growth, and exemplifies excellence in nursing leadership. Courtney's leadership is the foundation of our success.