Courtney was nominated by a patient's daughter-in-law for going above and beyond for her father-in-law. Courtney went to the hospital “on her day off to cut his hair, because he told her that he hadn’t been able to get a haircut” at his previous care facility due to COVID restrictions. “I can’t remember the last time I experienced this level of humanity in any setting, let alone the extremely overworked and stretched thin healthcare system,” the nomination reads. Courtney consistently exemplifies courage, commitment, and compassion for her patients and her team members.