Courtney made an immediate remarkable impression on my first night here by stopping in to visit me around midnight as they were hanging my antibiotics. We had a marvelous conversation regarding her duties and responsibilities. I felt like an "insider" after understanding how things operate on the floor and all the things patients never see. Courtney also arranged an impromptu singing of Happy Birthday for me with some of her coworkers. It was so nice, and all the floor staff was so nice to me!

One of my favorite times is when Courtney comes by daily to see how I am doing, and sometimes, we share lunch at midnight. Courtney is a great representative for Novant, and I would ask for 4A should I ever come back. Lastly, Courtney is so observant; she sees so much when she scans my room. It's very impressive, for sure. I will definitely be singing her praises to my friends. I'm totally impressed with Courtney!