Well I've been to many hospitals in Kentucky and Tennessee because I'm a heart patient (artificial valve mitral) and met many nurses over the past 5 years. But from the time I got here until I get transferred to Centennial later today, Courtney has been a godsend. She's kept my spirits high, drama with family low, on time every time, never got upset even though she's been quite busy today. I've had her my entire stay and I just love her. She made me feel like her equal, her friend, and done everything to make me feel comfortable and not scared (even when I was about upcoming heart surgery). She took her time to explain not only to me but my family who apparently think I'm a burden, but she never made me feel that way. She's one of a kind with a huge heart and smile.