Crystal went out of her way to make my mom comfortable and found things they had in common to talk about. My mom was embarrassed about incontinence issues and Crystal told her she wants every patient to keep their dignity intact. We are all humans experiencing different things on the road of life. There’s nothing to be embarrassed by while she’s here. She aims to treat all patients the way she would want her own family members to be treated. This was recognized in all that she did with kindness, respect, positivity, relatability, and extra care. Nurses are superheroes that wear scrubs on the outside. We are grateful for all of them, especially Crystal.