United Regional’s commitment to compassion — caring for patients and families as if they were our own — is often reflected in quiet, powerful acts of kindness. Crystal embodied this commitment through the way she cared for a patient who was spending what may have been his final holiday season in the hospital, without the support of loved ones nearby.

As the holidays approached, Crystal focused on ways to make the patient’s stay more personal and meaningful, ensuring he experienced warmth, dignity, and joy during a difficult season. She prepared his room for Christmas, arriving early for her shift with a small tree and thoughtful decorations, including a stocking marked with his initial. After learning about his interests, Crystal assembled a personalized Christmas gift filled with meaningful touches.

Crystal, your heartfelt gestures brought joy and hope to a patient who might otherwise have experienced the holidays in loneliness. Congratulations on receiving the DAISY Award!