December 2019
Cynthia
Defranzo
,
RN, ASN
Medical Four
Melrose Wakefield Hospital
Melrose
,
MA
United States

 

 

 

On more than one occasion I had difficulty breathing and Cindy could sense my anxiety and sat with me, reassured me and was a Godsend! She explained everything in lay terms and even explained things using diagrams. She was a great source of comfort for me and my family. She is the epitome of dedication, commitment, and compassion!