...Dan is a highly experienced cardiology nurse who demonstrates safe and skilled patient care, steadfast leadership to fellow staff, and exceptional customer service to our patients. Dan's genuine empathy and compassion towards his patients is expressed frequently through stories from patient rounding, patient submitted POET cares, Magnet moments, and orientee evaluations exemplifying what Magnet nursing and patient centered care really look like. One recent example of Dan's outstanding customer service is articulated from a patient below:

"I can't say enough about Dan. He was there for me in my darkest hour when my pain was extreme, and he got me through. He is a conscientious nurse, full of information, and tells you why things are happening."

This exemplifies how Dan puts the patient first; forming a therapeutic and trusting relationship with them and ensuring patients are informed of their plan of care. His seasoned clinical skills and dedication to compassionate care helped Dan meet this patient's needs. To add to Dan's attributes and reputation, he is consistently the first to offer assistance, embrace a new practice change, and is always rated top box from the orientees he mentors. Dan's patience is second to none, as he never rushes care or conversations with patients, and is knowledgeable of his patient's history to the "t". Dan's well rounded clinical abilities, compassion at the bedside, and exceptional customer service truly exemplify what the DAISY Award signifies.