November 2019
Dana
Carbone
,
RN
The BirthPlace (LDRP)
Southern New Hampshire Medical Center
Nashua
,
NH
United States
We recently received a call from a patient's husband asking her to recognize a nurse who he felt went above and beyond in caring for his wife during the birth of their first child. He wanted to communicate the gratitude he and his wife felt for the care they both received during their stay on the Birth Place. English was not his first language and he commented on the fact that he was making the call on behalf of his wife as she was not as comfortable communicating in English. He felt that Dana was extremely compassionate, non-judgmental, and displayed extreme patience and understanding throughout the entire labor and birth process. His wife was worried that she would not be easily understood and he felt that Dana spent many hours making sure she was not only comfortable but provided a safe space and a beautiful smile which reassured his wife, and him, throughout their time with her. He felt she truly shared their joy when their baby was born, which they were so delighted by. He also commented that Dana is a humble leader. She demonstrated kindness even when taking charge of the situation and she created a trusting environment that few people can attain in such a short period of time. She is an outstanding example of the power of nursing for every culture, when the goal is comfort and the nurse speaks the language of "caring".