The mother of a young patient who underwent orthopedic surgery on his wrist recognized Dana, describing her as "very dedicated to being a nurse and showing pride, passion, and love for her job." The mother was especially grateful for Dana's ability to connect with her son, explaining the discharge instructions in ways that he could relate. "Dana was not only taking care of his physical needs but his mental state of mind. She took the time to really get to know him and treated him as more than just a patient."