Dan was nominated by a patient who had experienced a complication post-surgery and was hospitalized for 2 weeks. She stated, "I was relieved and felt an overwhelming sense of joy when he was assigned to my room. I started to wonder why that was. I was in a very scary and isolated situation that left me severely depressed. Dan treated me as family - returning calls to my son and anticipating my needs before I could ask. He saw me as a human who needs respect and care when most vulnerable"