February 2019
Danielle
Villa
,
RN
Medical/Surgical
Mercy Health Muskegon
Muskegon
,
MI
United States
During a follow-up patient discharge phone call, the patient stated that during her hospital stay, she wasn't feeling well and her blood pressure was elevated. She felt scared and alone. After her shift ended, Danielle stayed with the patient and held her hand. The patient said that Danielle told her she wouldn't leave until she felt better. So, Danielle sat and talked with the patient until her blood pressure was in normal range and the patient felt better. The patient said Danielle was wonderful and that she was very thankful that she cared enough to stay with her even though she was done working. "She even gave me a hug when she left."