Darnisha M
Law
May 2025
Darnisha M
Law
Michigan State University, College of Nursing
East Lansing
,
MI
United States
Reflecting on the experience, Darnisha recognized it as a defining moment in her career, recognizing the profound impact of compassionate care, empathy, and effective communication on the patient's overall experience.
DAISY Award-Student Nurse Nomination Submitted by Michael Martel (NUR 337 clinical faculty) in recognition of Darnisha Law (Nursing Student).
During a recent clinical shift, Darnisha was assigned a patient who had a challenging encounter with the staff during the midnight shift. The patient expressed distrust and dissatisfaction with the care she had received. Additionally, the outgoing nurse provided limited information and appeared visibly stressed during shift change. Recognizing the need to rebuild trust and rapport with the patient, Darnisha took swift action. Upon the patient's need for transfer to the endoscopy department, Darnisha clarified any uncertainties from the report, introduced herself, and accompanied the patient, focusing on rebuilding trust and establishing a positive relationship.
The patient explained upon her return to the clinical unit that during the procedure, she was very impressed by Darnisha's compassionate support, attentive listening, and comforting gestures, such as holding her hand and safeguarding her earrings, which she was very concerned about losing. On multiple occasions throughout the remainder of the shift, the patient and their family member praised Darnisha's care, communication, and attentiveness. There was a noticeable shift from initial dissatisfaction at the beginning of the shift to contentment.
Reflecting on the experience, Darnisha recognized it as a defining moment in her career, recognizing the profound impact of compassionate care, empathy, and effective communication on the patient's overall experience. I strongly feel that the care Darnisha provided to the patient exemplifies the qualities celebrated by The DAISY Award, and as a Spartan Nurse.
Darnisha's ability to navigate a challenging situation and deliver exceptional care is well-deserving of recognition, as she demonstrated exemplary skills in building trust, communication, and patient-centered care.
During a recent clinical shift, Darnisha was assigned a patient who had a challenging encounter with the staff during the midnight shift. The patient expressed distrust and dissatisfaction with the care she had received. Additionally, the outgoing nurse provided limited information and appeared visibly stressed during shift change. Recognizing the need to rebuild trust and rapport with the patient, Darnisha took swift action. Upon the patient's need for transfer to the endoscopy department, Darnisha clarified any uncertainties from the report, introduced herself, and accompanied the patient, focusing on rebuilding trust and establishing a positive relationship.
The patient explained upon her return to the clinical unit that during the procedure, she was very impressed by Darnisha's compassionate support, attentive listening, and comforting gestures, such as holding her hand and safeguarding her earrings, which she was very concerned about losing. On multiple occasions throughout the remainder of the shift, the patient and their family member praised Darnisha's care, communication, and attentiveness. There was a noticeable shift from initial dissatisfaction at the beginning of the shift to contentment.
Reflecting on the experience, Darnisha recognized it as a defining moment in her career, recognizing the profound impact of compassionate care, empathy, and effective communication on the patient's overall experience. I strongly feel that the care Darnisha provided to the patient exemplifies the qualities celebrated by The DAISY Award, and as a Spartan Nurse.
Darnisha's ability to navigate a challenging situation and deliver exceptional care is well-deserving of recognition, as she demonstrated exemplary skills in building trust, communication, and patient-centered care.