Deanna showed great empathy with a patient that she helped to discharge from med-surg. The patient had forgotten his keys and wallet at his house when the ambulance brought him in. They also locked the door. Deanna found this information out and arranged for a courtesy ride from DCAD and Simmons Lock and Key to meet them at the home to open the door FOR FREE!!!! I think this is an admirable attribute in a Delta Health employee. Her actions speak to our vision statement: To provide compassionate, quality care that our community will trust.