February 2015
Debra
Hayes
,
BS
Neuro Step Down unit
Upstate University Hospital
Syracuse
,
NY
United States
I went to 9E due to a stroke. I am the father of 9 and Grandfather of 13. I want you to know that Debra went above and beyond in all of my care. She made sure she explained everything to me and my wife. She was so caring and professional. Her smile made the biggest difference in my experience. She is phenomenal person. Her calming presence made everything else easier to deal with. I was comforted the whole time with Debra as my nurse.