Denise was caring for a patient who expressed concern about pain. Denise made sure the patient felt reassured and cared for by taking the time to sit down and explain future medical procedures, considerably easing the patient's mind.
"Denise's nursing abilities helped me feel things were under control, that my care was being managed well, and I could trust the process and treatment I was being given," says the patient.
The patient says Denise's sense of humor was enjoyable and helped lighten the pain.
"Denise often made me laugh and created moments where my pain or concern over my medical issues faded," the patient says. "Her presence and laughter gave me a sense of relief and well-being."