Desiree had no idea that I'd spent the last 30 minutes crying uncontrollably and feeling helpless and inadequate as a new parent. Just when I was at my worst point, Desiree came into the room full of positive energy and answers. She truly listened to my concerns. She spent well over an hour going through options for supplemental feeding while being open and supportive of our concerns and preferences. She worked all the necessary vital checks and labs around our feedings so we could maximize sleep. I was very sad when her shift ended. As a PA with many years of experience in healthcare, she exemplified the care I want for my patients, my family, and most of all, my newborn daughter. Great work Desiree!