Destiny Jones
September 2024
Destiny
Jones
,
RN
MICU/SDU
Yale New Haven Hospital
New Haven
,
CT
United States

 

 

 

The patient’s husband, daughter, and sister, upon learning that AMR would transport the patient home, were overjoyed. This patient had been hospitalized for most of the past year on and off and knew the importance of the patient dying in the comfort of her home surrounded by her loved ones.
Role Model Compassionate Care: 
It is with much pride and pleasure that I nominate Destiny Jones, BSN, RN, for the DAISY Award at YNHH. Destiny has been a registered nurse for the past two years, and the dedication, compassion, and energy that Destiny encompasses is truly deserving of the DAISY Award.

Destiny and I cared for a mutual patient who was at the end of her life with a desire to die at home, unfortunately her condition was so delicate that the medical team felt this option would end with the patient dying enroute instead of home surrounded by her loved ones as she wished. Destiny’s dedication and compassion for the patient left me in awe even now a few months after the patients passing at home.

This patient was intubated and not sedated, and able to mouth words, and used a communication board to interact with her family and the hospital staff. Destiny connected with this patient and her family, and realized how important it was for her to die at home instead of in the hospital. Because of Destiny’s questioning attitude, she learned that the Center of EMS has an ambulance service staffed by nurses, doctors, and respiratory personnel, and posed the question to Care Coordination if it would be possible to have AMR transport the patient home intubated and the patient be extubated at home. All teams discussed the situation, and it was agreed upon that the patient would be transferred home the following Wednesday to be extubated by the physician once she returned home, allowing the patient’s final wishes to be honored.

Special Connection:
The patient’s husband, daughter, and sister, upon learning that AMR would transport the patient home, were overjoyed. This patient had been hospitalized for most of the past year on and off and knew the importance of the patient dying in the comfort of her home surrounded by her loved ones. As Destiny was preparing the patient for discharge, she made a quick call to the pharmacist to double-check that all the medications were ready for delivery at least two hours prior to the patient’s arrival home. She learned that the medications were not scheduled for delivery as originally planned. It was due to Destiny’s dedication that the medications were delivered to the patient’s home, and the time of discharge was only delayed by one hour to allow the medications to be delivered.

Significant Difference:
If Destiny had not checked on the medications to ensure that the transition home was smooth, the patient would have arrived home with no medications to be administered as she neared death, which would have caused unnecessary pain and suffering not only to the patient but to the family as well.

Never have I heard Destiny say, “my patient or your patient”, with Destiny they are “our patients”. She is always willing to go the extra mile for everyone she encounters. To some people nursing is a job, to others nursing is a paycheck, but to Destiny nursing is a true calling of the heart. The compassion that Destiny delivers helps to heal what medicine does not. I would be honored to have Destiny as my nurse, as I feel her compassion enables her to make a connection with each of her patients and their families, resulting in a positive difference in their lives.