February 2022
Diana
Williams
,
ASN
Oncology
Parkview Health System
Fort Wayne
,
IN
United States

 

 

 

Diana made it just a little but easier to go home at night knowing that she would always call us with any update.
My mom has recently been diagnosed with cancer and it has been a hard journey so far. The nurses my mom have had were great, but Diana has exceptional. She is a super star. Each night she had my mom, she would call my dad and I with any updates. I know she would also take extra time to be with my mom who is more scared about her diagnosis than she let's on to my dad and I, because she is a mom.

The night that she looked like she was maybe showing signs of sepsis, she would call us with any updates, changes, and the care she was giving my mom at that time (different labs, x-rays, etc.). The Covid visitor restrictions have been extremely hard, which was one of the reasons my mom didn't want to go to the hospital and suffered through her cancer pain at home. Because she didn't want to be alone at night, Diana made it just a little but easier to go home at night knowing that she would always call us with any update. She also helped me put on my "daughter hat."

The daughter hat is a very hard hat for me to wear as I am an ICU nurse and a nurse practitioner now. Excellent care means communication for my mom, father, and I, and Diana was phenomenal with her communication. She said things in terms that my mom and dad could understand. She helped me understand some of the cancer lingo that is absolutely and horrifically horrifying. But most of all she was caring, compassionate, and just overall a wonderful nurse that treated us as if we were her own family members. All nurses should strive to be like Diana. The words thank you are not enough to describe your great care to my mother.