Dione was recognized by the wife of a patient who was on the brink of dissatisfaction until she was assigned as their shift nurse. "From the very first moment we met her, she showed such care, compassion, and understanding of our situation," shared the wife. "She actually turned what could have potentially been an unfortunate situation into quite the opposite. She made us feel that we would get the care and attention we deserved, and we could trust the environment we were in."