Dolma Changrak was recognized by a patient for her compassion and exceptional patient-centered care. The patient expressed having anxiety, but Dolma’s “calming presence” and understanding made them feel assured and relieved. “Dolma took her time and listened actively.” They continued, “She is attentive to details and is always available to her patients and families.” Understanding the importance of supporting the patients’ family members, she calls them with an update at the end of every shift, which was noted by a number of patient family members for decreasing their anxiety about their loved ones.