I have a myriad of health problems and frequently visit Crozer's ED. The first time I met Don, I knew I was in good hands. I am currently in recovery and one year clean. However, I was still in active addiction when I first met Don. Never once did Don judge me or make me feel like a less than valuable person. Throughout my recovery journey, Don always asked: 'how ya doing?' 'Staying strong?' 'You've got this, girl!' 'You can do it!' As far as Don's skill set - as a former IV drug user, I have very little vein access. Every other nurse or doctor I've dealt with struggled to access my veins and had to use an ultrasound. Not Don - he succeeded on the first try. In fact, if Don is on duty, I will not let anyone else even attempt to access my veins. Don is the perfect balance of professional, experienced, but still down to Earth - he is just an overall good human being. I feel very strongly that Don is an excellent role model with a lot to offer new nurses. I can't say enough positive things about my many encounters with Don. He is the epitome of what a nurse should be!
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Don truly is a valuable asset within the Emergency Department. His skill and compassion for our patients represent the care in which we strive to deliver. In addition to being an advocate for our patients, Don is also an excellent resource for new nurses within the emergency department. It is a great honor to have a member of our team chosen for this award. I am proud that Don was recognized for his exceptional patient care.