October 2012 Honoree

donna volkman, RN

  • APS/PACU
  • UPMC Passavant
  • Cranberry Township
    ,
    PA
    ,
    United States
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Donna Volkman, RN was nominated for the DAISY Award by a patient's daughter.

"Donna at the surgery waiting room desk is so deserving of the Daisy Award. She answered questions promptly and graciously. When the waiting room thinned out she realized we had been waiting quite a while and she got an update for us. We observed her graciousness and willingness to "serve" everyone.

What a sweet lady to have in a "crisis" area, dealing with "stressed" family members.

Thank you, Donna, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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